TOWNE CHEF Dine-In

I never leave negative reviews, I always want to give benefit of the doubt but this time I feel like people should know about my experience here. I have been here couple times before. My experiences here in the past have been bad with service but that was it. This time when I went there, as soon as I entered there was this awful stench. As if someone had vomited. It wasn’t in just one place but the whole restaurant smelled really bad. Despite that me and my friends decided to sit down. I gave my order Dal Makhani and steamed Rice first, my friends then gave their order. Their order was fairly late, people shouldn’t have to wait 30 minutes under normal circumstances to get their food. Except, my order Dal Makhani and Rice took 45 minutes!!! The restaurant isn’t even busy!!! There was a group that came after us and ordered after us and they got their food first before any of us got our food and we had ordered variety of different food. I am a vegetarian and never had meat in my life so worst of it all, there were clear signs of cross contamination in my steamed white rice! I found some grains biryani rice in my white rice. Why can’t there be separate utensils/scoops for different rice? Come on, you guys can do better than this. Overpriced, for what????? Service is bad, food is cross contaminated, atmosphere is bad. What exactly are you charging these prices for? I’d never come here again. Edit: Got a response below saying "Biryani Rice is vegetarian". I didn't order Biryani rice, did I? I don't think there should be this kind of cross contamination which can be easily solved by having an extra scoop or keeping your scoops clean after use. Especially when you charge premium prices. Just my two cents.

2 months ago

I recently visited Town Chef Restaurant and had an amazing experience! The food was delicious, fresh, and beautifully presented. But what truly made my visit special was the exceptional service provided by Jannat. She was incredibly polite, patient, and always had a warm smile on her face. She ensured our table had everything we needed and checked on us regularly without being intrusive. Her outstanding attitude made us feel truly welcome and at ease. Thank you, Jannat, for the excellent service. I'll definitely be back!

2 months ago

If you're looking for a consistently wonderful dining experience in Edmonton, look no further than Towne Chef. It has become an absolute must-visit for my friends and me every time we’re in the city for work. The food is always delicious and satisfying, the ambience is warm and inviting, and the service makes you feel genuinely welcome. What truly elevates our visits, however, is the exceptional service from Simran. She is an absolute gem;attentive, friendly, and incredibly good at her job. Her warm hospitality makes us feel like regulars and adds a special touch to every meal. Thank you, Towne Chef, and a special thank you to Simran, for always making our dinners so enjoyable. We can’t wait to return!

a month ago

I recently visited Town Chef Restaurant, and I had a great experience. The food was delicious, fresh, and nicely presented. But what really made my visit special was the service by a girl named Simran. She was very polite, patient, and always smiling. She made sure our table had everything we needed and checked on us without being pushy. Her warm attitude made us feel welcome and comfortable. Thank you, Simran, for the excellent service. I will definitely come back again!

3 months ago